The entity responsible for processing your personal data is:

Purchase & Contact Data

• Name and email address
• Billing address
• Order history and purchased products
• Payment method details (card data is processed exclusively by our payment provider and is never stored by us)

Technical Data

• IP address and approximate location
• Browser type, operating system, device type
• Pages visited, click paths, and time spent on site
• Referrer URL (the page you visited before arriving at ours)

Communication Data

• Content of emails and support requests you send us
• Newsletter subscription status

Live Session Data

• Voice and image captured during recorded webinars or live trainings (only with your prior consent)

Every processing activity is based on one of the following legal grounds:

You may withdraw any consent you have given at any time with effect for the future, without affecting the lawfulness of processing carried out before withdrawal.

• Order fulfillment: Receiving orders, processing payments, and delivering digital products.
• Customer communication: Sending order confirmations, support responses, and product-related updates.
• Email marketing: Sending newsletters and offers — only with your explicit consent. You can unsubscribe at any time.
• Website operation: Ensuring security, diagnosing errors, and improving our platform.
• Analytics: Understanding how our site and products are used in order to improve them.
• Legal compliance: Maintaining records for tax and accounting purposes.

We do not sell your personal data. We share data only where necessary with the following categories of service providers:

• Payment processors (e.g. Stripe, PayPal): For secure payment handling. These providers receive only the data needed for the transaction and are bound by their own privacy policies.
• Course & hosting platforms (e.g. Kajabi, ThriveCart): For delivery and management of digital products.
• Email marketing providers (e.g. Klaviyo, ActiveCampaign): For sending newsletters and automated emails — only with your consent.
• Analytics tools (e.g. Google Analytics, Plausible): For website usage analysis, where you have consented.
• Authorities: Where we are legally required to do so (e.g. by court order or tax authority).

We have data processing agreements in place with all processors to ensure compliance with revDSG and GDPR.

Some of our service providers are located outside Switzerland or the EEA, in particular in the United States. Where such transfers occur, we ensure an adequate level of data protection through:

• EU Standard Contractual Clauses (SCCs) under GDPR
• Adequacy decisions of the Swiss Federal Council or EU Commission
• Other appropriate safeguards under Art. 16 revDSG

You can request information about the specific safeguards applied to any particular service by contacting us.

We retain your data only for as long as necessary for the relevant purpose or as required by law:

After the applicable period, your data is securely deleted or anonymized.

Subject to applicable law, you have the following rights regarding your personal data:

To exercise your rights, contact us at creatorsocial@gmx.ch. We will respond within 30 days.

Strictly Necessary Cookies

These cookies are essential for the website to function (e.g. shopping cart, login session). They are set without your consent as they are technically required.

Analytics & Marketing Cookies

These are only set where you have given your consent via our cookie banner. They allow us to analyse website usage and, where applicable, serve personalised content. You can withdraw consent at any time via the cookie settings on our website.

Managing Your Preferences

You can also disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

We may update this Privacy Policy from time to time, for example to reflect changes in our data processing practices or applicable law. The current version is always available on this page. The effective date at the top of this page indicates when the policy was last updated.

For material changes, we will notify you by email if you are a customer or subscriber.

"Company," "we," "us," or "our" refers to Creator Social GmbH, a company registered under Swiss law.

"Customer," "you," or "your" refers to any individual or business purchasing or accessing our Products or Services.

"Product(s)" refers to all digital products, including but not limited to e-books, online courses, templates, guides, PDFs, webinars, and any other digital content.

"Services" refers to any services offered by the Company, including coaching, consulting, audits, or community access.

"Site" refers to our website, course hosting platform, social media channels, email communications, and any digital interface through which Products are sold or delivered.

These Terms apply to all purchases of Products and Services made through our Site. By completing a purchase, you confirm that:

• You are at least 18 years of age (minors are prohibited from purchasing our Products);
• You have read and understood these Terms and agree to be bound by them;
• Where you purchase on behalf of a company or organisation, you have authority to bind that entity.

We reserve the right to update these Terms at any time. The version in effect at the time of your purchase governs that transaction.

4.1 Pricing

All prices are listed in the currency displayed at checkout. We reserve the right to change prices at any time without prior notice. Any applicable taxes (including Swiss VAT / MWST where required) will be displayed at checkout.

4.2 Payment Plans

If you purchase a Product through a payment plan, you agree to complete all scheduled payments regardless of whether you continue to use the Product. Failure to complete payments may result in suspension or termination of access. We reserve the right to engage a debt collection service to recover outstanding amounts.

4.3 Order Confirmation

Upon successful purchase, you will receive an order confirmation by email. If you do not receive a confirmation within 24 hours, please contact us at creatorsocial@gmx.ch.

5.1 General Policy

Due to the digital and immediately accessible nature of our Products, all sales are final. We do not offer refunds once a Product has been delivered or access has been granted.

5.2 EU/EEA Consumer Right of Withdrawal

5.3 Goodwill

If you are not satisfied with your purchase, please contact us at creatorsocial@gmx.ch and we will do our best to find a suitable solution. Any goodwill gesture is at our sole discretion and does not create a precedent or ongoing obligation.

Digital Products are delivered electronically upon confirmation of payment, either via direct download link or access to our course hosting platform. We are not responsible for delivery failures caused by incorrect email addresses, spam filters, or technical issues on your end. Please check your spam folder and contact us if you experience any issues.

7.1 Ownership

All content within our Products and Services — including text, graphics, videos, audio, templates, and course materials — is the exclusive intellectual property of Creator Social GmbH or its licensed content providers, protected under Swiss and international copyright law.

7.2 Personal License

Upon purchase, you are granted a non-exclusive, non-transferable, personal license for your own personal or internal business use. You may not:

• Copy, reproduce, distribute, or republish the Product or any part of it;
• Share, sell, sublicense, or transfer access to the Product to any third party;
• Use the Product to create derivative works for commercial distribution;
• Use the Product in any way that infringes our intellectual property rights.

You agree to use our Site, Products, and Services only for lawful purposes. You must not:

• Use our Products or Services in violation of applicable Swiss, EU, or international law;
• Post or share content that is defamatory, offensive, discriminatory, or violates third-party rights;
• Attempt to gain unauthorised access to our systems or other customers' accounts;
• Use our content for spam, phishing, or any fraudulent activity;
• Share false or misleading income or earnings claims in connection with our Products.

Violations may result in immediate termination of access without refund and may be reported to relevant authorities.

Our Products and Services are provided for educational and informational purposes only. They do not constitute legal, financial, tax, medical, or psychological advice. Creator Social GmbH is not a licensed professional advisor.

We make no guarantees regarding the results you may achieve. Any income figures, business results, or testimonials represent individual results and are not typical. Your results will depend on your own circumstances, effort, and market conditions.

To the fullest extent permitted by Swiss law:

• Creator Social GmbH is not liable for any indirect, incidental, special, or consequential damages arising from your use of our Products or Services;
• Our total aggregate liability shall not exceed the amount you paid for the relevant Product or Service;
• Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

You agree to indemnify, defend, and hold harmless Creator Social GmbH, its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms, your unlawful or unauthorised use of our Products or Services, or your infringement of any third-party rights.

Our Site or Products may contain affiliate links. If you purchase through such links, we may receive a commission at no additional cost to you. We do not guarantee the quality or suitability of any third-party product or service and bear no liability for your use of them.

Our Site may also contain links to third-party websites for informational purposes only. These do not constitute endorsements and we are not responsible for their content or practices.

Live training sessions or webinars may be recorded and made available to other participants or future customers for educational purposes. By participating, you consent to being recorded and to the use of the recording (including your voice and image) for these purposes. You may withdraw consent for future use by notifying us in writing at creatorsocial@gmx.ch.

These Terms are governed by the laws of Switzerland, in particular the Swiss Code of Obligations (OR). Any dispute that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the courts of the canton in which Creator Social GmbH has its registered office.

For consumers resident in an EU Member State, mandatory consumer protection provisions of your country of residence continue to apply to the extent that they provide greater protection than Swiss law.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Creator Social GmbH.

Severability: If any provision is found invalid or unenforceable, the remaining provisions continue in full force.

No Waiver: Failure to enforce any provision shall not constitute a waiver of that or any other provision.

Assignment: You may not assign your rights under these Terms without our prior written consent.

Updates: We may amend these Terms at any time by posting the revised version on our Site. Your continued use constitutes acceptance.

Please allow up to 5 business days for a response. For urgent matters, please indicate this clearly in your subject line.

Creator Social GmbH is active in the field of digital products and online education, including the creation and sale of e-books, online courses, templates, and related digital content. The company also provides consulting and coaching services in the area of digital marketing and social media.

Creator Social GmbH is incorporated and registered under the laws of Switzerland. All business activities are conducted in accordance with applicable Swiss law, including the Swiss Code of Obligations (OR), the Swiss Federal Act on Data Protection (revDSG), and applicable EU regulations where relevant.

Content

The information provided on this website and in our products is for general educational and informational purposes only. Creator Social GmbH does not warrant the accuracy, completeness, or timeliness of any content. We reserve the right to modify or delete content at any time without notice.

Third-Party Links

This website may contain links to third-party websites. Creator Social GmbH has no control over the content or practices of these sites and accepts no responsibility for them. The inclusion of any link does not imply endorsement.

No Professional Advice

Nothing on this website or in our products constitutes legal, financial, tax, medical, or psychological advice. Please consult a qualified professional for any specific questions or concerns.

All content on this website — including text, graphics, images, logos, and digital product materials — is the property of Creator Social GmbH or its licensed content providers and is protected by Swiss and international copyright law. Reproduction, distribution, or use of any content without prior written permission is strictly prohibited.

© 2026 Creator Social GmbH. All rights reserved.

In the event of a dispute, we encourage you to contact us directly in the first instance at creatorsocial@gmx.ch so that we can attempt to resolve the matter amicably.

If a resolution cannot be reached, disputes are subject to the jurisdiction of the courts of the canton in which Creator Social GmbH has its registered office, in accordance with Swiss law.